The lifestyle talk comes before the pattern talk

The interview starts outside the room: do slippers come off at the door, how old are the children, what breed is the dog, who runs the vacuum. Whether a carpet belongs bedside, in the living room or on the stair, and whether the pattern leads the room or yields to the view, are answered there — never by asking a household to fit a catalogue.

Materials tuned to this family's feet

Wool, silk and blends combine freely; pile height is tuned to barefoot feel. Silk-included yarns have their lustre re-checked under the home's own lighting, not showroom lamps. Underfloor-heated areas take dimensionally stable backing with a conductive underlay and a half-step lower pile; pet households get tighter tuft structure and bound edges claws cannot catch. Living rooms are voiced toward the same 0.4–0.6 second quiet as a five-star guestroom.

A carpet should fit a household's life, not a catalogue.

Samples go home to meet two kinds of light

1:1 material samples are delivered to the house and watched through a morning and an evening before sign-off; edge treatment — whip, fringe or metal bound — is fixed in the same pass. Irregulars, stairs and thresholds are re-measured on site and lofted step by step. Proposals usually run two or three directions, compared on feel and light rather than on price tier.

After delivery, care is yours, the archive is ours

Each hand-tufted sheet is made and checked individually against pattern and shade; delivery includes installation — floors protected, sheets carried in, positions set. What is handed over is a room-by-room care sheet and a kept sample of the actual cloth: vacuuming follows the household's traffic, stains follow the fibre, and any future repair or replacement is matched to the original dye lot — never a whole room redone.